If Someone Can Make A Contribution To

Quality Comes Not From Inspection, But From Improvement Of The Production Process.

The Job Can't Be Finished Only Improved To Please The Customer.

Part Of America's Industrial Problems Is The Aim Of Its Corporate Managers. Most American Executives Think They Are In The Business To Make Money, Rather Than Products Or Service. The Japanese Corporate Credo, On The Other Hand, Is That A Company Should Become The World's Most Efficient Provider Of Whatever Product And Service It Offers. Once It Becomes The World Leader And Continues To Offer Good Products, Profits Follow.

Information Is Not Knowledge. Let's Not Confuse The Two.

It's Management's Job To Know.