We Are Here To Learn, To Make

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.

It Would Be A Mistake To Export Western Management To A Friendly Country.

The Prevailing Style Of Management Must Undergo Transformation. A System Can Not Understand Itself. The Transformation Requires A View From Outside.

You Do Not Install Quality; You Begin To Work At It.

It Is Not Enough That Top Management Commit Themselves For Life To Quality And Productivity. They Must Know What It Is That They Are Committed To - That Is, What They Must Do. These Obligations Cannot Be Delegated. Support Is Not Enough; Action Is Required.