People Are Entitled To Joy In Work.

Hard Work And Best Efforts Will Not By Themselves Dig Us Out Of The Pit.

A Leader Is A Coach, Not A Judge.

Adopt A New Philosophy Of Cooperation (win-win) In Which Everybody Wins.

For Quality: Stamp Out Fires, Automate, Computerize, M.b.o., Install Merit Pay, Rank People, Best Efforts, Zero Defects. Wrong!!!! Missing Ingredient: Profound Knowledge.

If You Wait For People To Come To You, You'll Only Get Small Problems. You Must Go And Find Them. The Big Problems Are Where People Don't Realize They Have One In The First Place.