People Are Entitled To Joy In Work.

The Average American Worker Has Fifty Interruptions A Day, Of Which Seventy Percent Have Nothing To Do With Work.

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.

You Have To Manage A System. The System Doesn't Manage Itself.

Rational Behavior Requires Theory. Reactive Behavior Requires Only Reflex Action.

Whenever There Is Fear, You Will Get Wrong Figures.