You Can Expect What You Inspect.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.

Manage The Cause, Not The Result.

A System Is A Network Of Interdependent Components That Work Together To Try To Accomplish The Aim Of The System. A System Must Have An Aim. Without The Aim, There Is No System.

Change The Rule And You Will Get A New Number.

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.