Absence Of Defects Does Not Necessarily Build

A System Is A Network Of Interdependent Components That Work Together To Try To Accomplish The Aim Of The System. A System Must Have An Aim. Without The Aim, There Is No System.

When A Worker Has Reached A Stable State, Further Training Will Not Help Him.

Inspection With The Aim Of Finding The Bad Ones And Throwing Them Out Is Too Late, Ineffective, And Costly. Quality Comes Not From Inspection But From Improvement Of The Process.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.

You Cannot Inspect Quality Into The Product; It Is Already There.