You Cannot Inspect Quality Into The Product;

Profit In Business Comes From Repeat Customers, Customers That Boast About Your Project Or Service, And That Bring Friends With Them.

People Copy Examples And Then They Wonder What Is The Trouble. They Look At Examples And Without Theory They Learn Nothing.

The Problem Is That Most Courses Teach What Is Wrong.

Quality Starts In The Boardroom.

Management By Results Is Confusing Special Causes With Common Causes.