A Man Who Knows Not His Limitations

The Greatest Waste … Is Failure To Use The Abilities Of People…to Learn About Their Frustrations And About The Contributions That They Are Eager To Make.

A Bad System Will Beat A Good Person Every Time.

He That Expects To Quantify In Dollars The Gains That Will Accrue To A Company Year By Year For A Program For Improvement Of Quality Expounded In [out Of The Crisis] Will Suffer Delusion. He Should Know Before He Starts That He Will Be Able To Quantify Only A Trivial Part Of The Gain.

There Is No Economy In Having One Operation Produce A Part And Another Separate The Good Ones From The Bad Ones.

When A Worker Has Reached A Stable State, Further Training Will Not Help Him.