The Emphasis Should Be On Why We

Any Manager Can Do Well In An Expanding Market.

Inspection With The Aim Of Finding The Bad Ones And Throwing Them Out Is Too Late, Ineffective, And Costly. Quality Comes Not From Inspection But From Improvement Of The Process.

Competition Should Not Be For A Share Of The Market-but To Expand The Market.

It Is Important That An Aim Never Be Defined In Terms Of A Specific Activity Or Method. It Must Always Relate To A Better Life For Everyone.

A Bad System Will Beat A Good Person Every Time.