In God We Trust; All Others Bring

Eighty Percent Of American Managers Cannot Answer With Any Measure Of Confidence These Seemingly Simple Questions: What Is My Job? What In It Really Counts? How Well Am I Doing?

When A System Is Stable, Telling The Worker About Mistakes Is Only Tampering.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

Management's Job Is To Know Which Systems Are Stable And Which Are Not.

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.