In God We Trust; All Others Bring

There Is No Economy In Having One Operation Produce A Part And Another Separate The Good Ones From The Bad Ones.

One Cannot Be Successful On Visible Figures Alone ... The Most Important Figures That One Needs For Management Are Unknown Or Unknowable, But Successful Management Must Nevertheless Take Account Of Them.

Understanding Variation Is The Key To Success In Quality And Business.

Rational Behavior Requires Theory. Reactive Behavior Requires Only Reflex Action.

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.