The Heart Of Change Is In The

In The Final Analysis, Change Sticks When It Becomes The Way We Do Things Around Here.

Great Communicators Have An Appreciation For Positioning. They Understand The People They're Trying To Reach And What They Can And Can't Hear. They Send Their Message In Through An Open Door Rather Than Trying To Push It Through A Wall.

Leaders Establish The Vision For The Future And Set The Strategy For Getting There.

If The Culture You Have Is Radically Different From An 'experiment And Take-risk' Culture, Then You Have A Big Change You Going To Have To Make - And No Little Gimmicks Are Going To Do It For You.

Anyone In A Large Organization Who Thinks Major Change Is Impossible Should Probably Get Out.