The Heart Of Change Is In The

Great Communicators Have An Appreciation For Positioning. They Understand The People They're Trying To Reach And What They Can And Can't Hear. They Send Their Message In Through An Open Door Rather Than Trying To Push It Through A Wall.

Leadership Produces Change. That Is Its Primary Function

Motivation And Inspiration Energize People, Not By Pushing Them In The Right Direction As Control Mechanisms Do But By Satisfying Basic Human Needs For Achievement, A Sense Of Belonging, Recognition, Self-esteem, A Feeling Of Control Over One's Life, And The Ability To Live Up To One's Ideals. Such Feelings Touch Us Deeply And Elicit A Powerful Response.

What's Really Driving The Boom In Coaching, Is This: As We Move From 30 Miles An Hour To 70 To 120 To 180......as We Go From Driving Straight Down The Road To Making Right Turns And Left Turns To Abandoning Cars And Getting Motorcycles...the Whole Game Changes, And A Lot Of People Are Trying To Keep Up, Learn How Not To Fall.

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.