Shrink, Shrink Variation, To Reduce The Loss.

We Cannot Rely On Mass Inspection To Improve Quality, Though There Are Times When 100 Percent Inspection Is Necessary. As Harold S. Dodge Said Many Years Ago, 'you Cannot Inspect Quality Into A Product.' The Quality Is There Or It Isn't By The Time It's Inspected.

Any Two People Have Different Ideas Of What Is Important.

You Can Not Hear What You Do Not Understand.

The Customer Invents Nothing. New Products And New Services Come From The Producer.

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.