One Of The Things It Was Obvious

All Businesses Need To Be Young Forever. If Your Customer Base Ages With You, You're Woolworth's.

There Is No Map, And Charting A Path Ahead Will Not Be Easy. We Will Need To Invent, Which Means We Will Need To Experiment.

If You're Truly Obsessed Over Customers, It'll Cover A Lot Of Errors.

The Internet Is Disrupting Every Media Industry...people Can Complain About That, But Complaining Is Not A Strategy. And Amazon Is Not Happening To Book Selling, The Future Is Happening To Book Selling.

In Seattle You Haven't Had Enough Coffee Until You Can Thread A Sewing Machine While It's Running.