Managing Your Problems Can Only Make You

You Can't Manufacture Passion Or "motivate" People To Feel Passionate. You Can Only Discover What Ignites Your Passion And The Passions Of Those Around You.

Level 5 Leaders Channel Their Ego Needs Away From Themselves And Into The Larger Goal Of Building A Great Company. It's Not That Level 5 Leaders Have No Ego Or Self-interest. Indeed, They Are Incredibly Ambitious-but Their Ambition Is First And Foremost For The Institution, Not Themselves.

Just Because A Company Falls Doesn't Invalidate What We Can Learn By Studying That Company When It Was At Its Historical Best.

I See The Baldrige Process As A Powerful Set Of Mechanisms For Disciplined People Engaged In Disciplined Thought And Taking Disciplined Action To Create Great Organizations That Produce Exceptional Results.

The Greatest Leaders Build Organizations That, In The End, Don't Need Them.