Management By Results Is Confusing Special Causes

Does Experience Help? No! Not If We Are Doing The Wrong Things.

It Is Important That An Aim Never Be Defined In Terms Of Activity Or Methods. It Must Always Relate Directly To How Life Is Better For Everyone. . . . The Aim Of The System Must Be Clear To Everyone In The System. The Aim Must Include Plans For The Future. The Aim Is A Value Judgment.

No Requirement Of Industry Is So Much Neglected As Operational Definitions.

People Copy Examples And Then They Wonder What Is The Trouble. They Look At Examples And Without Theory They Learn Nothing.

We Are Being Ruined By The Best Efforts Of People Who Are Doing The Wrong Thing.