Great Leaders Understand That Historical Success Tends

A Higher Rate Of Urgency Does Not Imply Ever-present Panic, Anxiety, Or Fear. It Means A State In Which Complacency Is Virtually Absent.

In Terms Of Getting People To Experiment More And Take More Risk, There Are At Least Three Things That Immediately Come To My Mind. Number One, Of Course, Is Role-modeling It Yourself. Number Two Is When People Take Intelligent, Smart Risks And Yet It Doesn't Work Out, Not Shooting Them. And Number Three, Being Honest With Yourself. If The Culture You Have Is Radically Different From An Experiment And Take-risk Culture, Then You Have A Big Change You Going To Have To Make—and No Little Gimmicks Are Going To Do It For You.

One Of The Most Powerful Forms Of Information Is Feedback On Our Own Actions.

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.

Most People Don't Lead Their Own Lives - They Accept Their Lives