In The Final Analysis, Change Sticks When

One Of The Most Common Ways To Overcome Resistance To Change Is To Educate People About It Beforehand. Communication Of Ideas Helps People See The Need For And The Logic Of A Change. The Education Process Can Involve One-on-one Discussions, Presentations To Groups, Or Memos And Reports.

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.

Never Underestimate The Power Of A Good Story.

Complacency Is Almost Always The Product Of Success Or Perceived Success

Without Credible Communication, And A Lot Of It, The Hearts And Minds Of Others Are Never Captured.