Anybody Can Achieve Gains In Quality By

Any Manager Can Do Well In An Expanding Market.

Many People In Management Are Being Paid To Produce Waste.

You Can Not Plan To Make A Discovery. You Do Not Plan Innovation.

The Result Of Long-term Relationships Is Better And Better Quality, And Lower And Lower Costs.

It Is Not Enough That Top Management Commit Themselves For Life To Quality And Productivity. They Must Know What It Is That They Are Committed To - That Is, What They Must Do. These Obligations Cannot Be Delegated. Support Is Not Enough; Action Is Required.