All Leaders Are Permanent Learners.

Leadership Is Anytime You Seek To Influence The Thinking, Behavior, Or Development Of Others.

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.

Learning Is Defined As A Change In Behavior. You Haven't Learned A Thing Until You Take Action And Use It.

Vision Is Knowing Who You Are, Where You're Going, And What Will Guide Your Journey.

A Little Flattery Makes People Feel Good About Themselves. When You Notice Someone Looking Great, Give Them A Compliment.