Vision Is Knowing Who You Are, Where

Purpose Can Never Be About Achievement; It Is Much Bigger.

No One Can Make You Serve Customers Well. That's Because Great Service Is A Choice.

For A Manager To Be Perceived As A Positive Manager, They Need A Four To One Positive To Negative Contact Ratio.

The Productivity Of A Work Group Seems To Depend On How The Group Members See Their Own Goals In Relation To The Goals Of The Organization.

Nice Guys May Appear To Finish Last, But Usually They Are Running A Different Race.