Successful Organizations Have One Common Central Focus:

Most Companies Spend All Their Time Looking For Another Management Concept And Very Little Time Following Up The One They Have Just Taught Their Managers.

Real Communication Happens When People Feel Safe.

The Productivity Of A Work Group Seems To Depend On How The Group Members See Their Own Goals In Relation To The Goals Of The Organization.

Before Something Can Become A Habit It Must First Be Practiced As A Discipline.

As A Manager The Important Thing Is Not What Happens When You Are There, But What Happens When You Are Not There