Leadership Is Anytime You Seek To Influence

Have I Done What Is Really Important Today?

Learning Is Defined As A Change In Behavior. You Haven't Learned A Thing Until You Take Action And Use It.

As A Leader You Provide For People Only What They Can't Provide For Themselves.

Customer Service Should Not Be A Department, Customer Service Is Everyone's Job.

For A Manager To Be Perceived As A Positive Manager, They Need A Four To One Positive To Negative Contact Ratio.