A Little Flattery Makes People Feel Good

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.

I Never Use Notes, They Interfere With Me.

When You Stop Learning You Stop Growing.

When You Touch - Don't Take. Touch People Only When You Are Giving Something - Reassurance, Support, Encouragement, Whatever

What We Give Our Attention To, Grows.