A Lot Of People Saved Ibm. Yes,

If Ceo Compensation Was Performance-driven, Which I Believe It Was In Ibm's Case, Nobody Would Ever Argue. If The Shareholders Didn't Make Billions And Billions Of Dollars, I Wouldn't Make Millions Of Dollars. My Salary Was The Same For 10 Years. It Was All Performance-based.

Everything Starts With The Customer.

If Life Was So Easy That You Could Just Go Buy Success, There Would Be A Lot More Successful Companies In The World. Successful Enterprises Are Built From The Ground Up.

Watch The Turtle. He Only Moves Forward By Sticking His Neck Out.

Customer Complaints Are The Schoolbooks From Which We Learn.