You Must Have A Supplier Relationship Of

The Ultimate Purpose Of Collecting The Data Is To Provide A Basis For Action Or A Recommendation.

Management's Job Is To Optimize The Whole System.

The System That People Work In And The Interaction With People May Account For 90 Or 95 Percent Of Performance.

A System Must Be Managed. It Will Not Manage Itself.

It Is Management's Job To Direct The Efforts Of All Components Toward The Aim Of The System. The First Step Is Clarification: Everyone In The Organization Must Understand The Aim Of The System, And How To Direct His Efforts Toward It. Everyone Must Understand The Damage And Loss To The Whole Organization From A Team That Seeks To Become A Selfish, Independent, Profit Center.