You Don't Have To Be Noisy To

Quality Is Such An Attractive Banner That Sometimes We Think We Can Get Away With Just Waving It, Without Doing The Hard Work Necessary To Achieve It.

When You're Out Of Quality, You're Out Of Business.

It Isn't What You Find, It's What You Do About What You Find.

Quality Is The Result Of A Carefully Constructed Cultural Environment. It Has To Be The Fabric Of The Organization, Not Part Of The Fabric.

It Is Always Cheaper To Do The Job Right The First Time.