Whenever I Have Faced A Setback I

I Could Have Closed Down Bits Of British Home Stores To Make More Money But It's Not My Style. I Want To Make My Money As A Retailer, Not By Putting People Out Of Work.

People Are Always Going To Go Shopping. A Lot Of Our Effort Is Just: 'how Do We Make The Retail Experience A Great One?

You've Got To Be A Believer In What You Do.

You've Got To Love What You Do To Really Make Things Happen.

It's All About Quality Of Life And Finding A Happy Balance Between Work And Friends And Family.