I'm In The Retail Business, Not The

You've Got To Love What You Do To Really Make Things Happen.

Whenever I Have Faced A Setback I Have Dusted Myself Down And Got On With The Rest Of My Life Because I Believed In Myself.

It's All About Quality Of Life And Finding A Happy Balance Between Work And Friends And Family.

I Could Have Closed Down Bits Of British Home Stores To Make More Money But It's Not My Style. I Want To Make My Money As A Retailer, Not By Putting People Out Of Work.

I Don't Like Department Stores. I Had A Chain Of Department Stores Back In 1994 Which Was Lewis's And Owen Owen, Only For A Short Time, And I Found Department Stores Personally Difficult.