We Should Work On Our Process, Not

The Questions Are More Important Than The Answers.

Mere Allocation Of Huge Sums Of Money For Quality Will Not Bring Quality.

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.

We Have To Bring Back The Individual. Management Has Smothered The Individual.

Defects Are Not Free. Somebody Makes Them, And Gets Paid For Making Them.