There Is No Substitute For Knowledge.

Eighty Percent Of American Managers Cannot Answer With Any Measure Of Confidence These Seemingly Simple Questions: What Is My Job? What In It Really Counts? How Well Am I Doing?

We Have To Bring Back The Individual. Management Has Smothered The Individual.

What We Need To Do Is Learn To Work In The System, By Which I Mean That Everybody, Every Team, Every Platform, Every Division, Every Component Is There Not For Individual Competitive Profit Or Recognition, But For Contribution To The System As A Whole On A Win-win Basis.

Quality Starts In The Boardroom.

It's Not Enough To Do Your Best; You Must Know What To Do & Then Do Your Best.