The Last Thing Ibm Needs Right Now

My Parents Worked Enormously Hard To Put Four Children Through College. We Didn't Have A Lot Of Money.

The Next Thing Is: We Can Make Ibm Even Better. We Brought Ibm Back But We're Gunning For Leadership.

I Think Values Are Really, Really Important, But I Also Think That Too Many Values Are Just Words.

What I'm Trying To Do Is Deliver Results, Not Promises; Results, Not Vision; Results, Not Concepts. The World Is Cynical About Ibm's Promises.

You Can’t Mandate [cultural Change], Can’t Engineer It. What You Can Do Is Create The Conditions For Transformation. You Can Provide Incentives. You Can Define The Marketplace Realities And Goals. But Then You Have To Trust. In Fact, In The End, Management Doesn’t Change Culture. Management Invites The Workforce Itself To Change The Culture.