Everything Starts With The Customer.

Computers Are Magnificent Tools For The Realization Of Our Dreams, But No Machine Can Replace The Human Spark Of Spirit, Compassion, Love, And Understanding.

I've Been Accepted At Cambridge University. I Want To Study Chinese History And Archaeology. I Want To Become A Student. I Want To Read Chinese History And Go On A Dig.

If The Practices And Processes Inside A Company Don't Drive The Execution Of Values, Then People Don't Get It. The Question Is, Do You Create A Culture Of Behavior And Action That Really Demonstrates Those Values And A Reward System For Those Who Adhere To Them?

The World Is Full Of Ceos That Think That Just Because They Write A Memo Or They Write A Letter Inside An Annual Report Or They Give A Little Video Speech That Gets Sent Around The Company, They Think That's What's Really Going To Affect Employees.

I Don't Want To Use The Word Reorganization. Reorganization To Me Is Shuffling Boxes, Moving Boxes Around. Transformation Means That You're Really Fundamentally Changing The Way The Organization Thinks, The Way It Responds, The Way It Leads. It's A Lot More Than Just Playing With Boxes.