The Cost Of Quality Is The Expense

Many Managers Feel, Somewhat Cynically, That People Are Being Paid To Do Their Jobs And That's That. This Attitude Reflects An Insensitivity To People That Is A Trademark Of Many Hockey-style Managers.

When You're Out Of Quality, You're Out Of Business.

You Don't Have To Be Noisy To Be Effective.

When In Doubt, Delete It.

Slowness To Change Usually Means Fear Of The New.