Slowness To Change Usually Means Fear Of

You Don't Have To Be Noisy To Be Effective.

Improving Quality Requires A Culture Change, Not Just A New Diet.

Eliminating What Is Not Wanted Or Needed Is Profitable In Itself.

When You're Out Of Quality, You're Out Of Business.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.