Problems Breed Problems, And The Lack Of

It Is Always Cheaper To Do The Job Right The First Time.

Many Managers Feel, Somewhat Cynically, That People Are Being Paid To Do Their Jobs And That's That. This Attitude Reflects An Insensitivity To People That Is A Trademark Of Many Hockey-style Managers.

Quality Is Free. It's Not A Gift, But It's Free. The 'unquality' Things Are What Cost Money.

The Great Discoveries Are Usually Obvious.

It Is Not Possible To Know What You Need To Learn.