Successful People Breed Success.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?

Eliminating What Is Not Wanted Or Needed Is Profitable In Itself.

A Rule To Live By: I Won't Use Anything I Can't Explain In Five Minutes.

It Is Always Cheaper To Do The Job Right The First Time.