People Need To Know What Their Jobs

Manage The Cause, Not The Result.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

Defects Are Not Free. Somebody Makes Them, And Gets Paid For Making Them.

It's Management's Job To Know.

He That Would Run His Company On Visible Figures Alone Will In Time Have Neither Company Nor Figures.