Nothing Happens Without Personal Transformation.

If You Can't Describe What You Are Doing As A Process, You Don't Know What You're Doing.

Knowledge Is The Key.

Management Does Not Know What A System Is.

The Most Valuable "currency" Of Any Organization Is The Initiative And Creativity Of Its Members. Every Leader Has The Solemn Moral Responsibility To Develop These To The Maximum In All His People. This Is The Leader's Highest Priority.

Everyone Is A Customer For Somebody, Or A Supplier To Somebody.