Nothing Happens Without Personal Transformation.

For Quality: Stamp Out Fires, Automate, Computerize, M.b.o., Install Merit Pay, Rank People, Best Efforts, Zero Defects. Wrong!!!! Missing Ingredient: Profound Knowledge.

A Committee Appointed By The President Of A Company Will Report What The President Wishes To Hear. Would They Dare Report Otherwise?.

Knowledge Needs To Be A Verb.

We Have To Bring Back The Individual. Management Has Smothered The Individual.

Transformation Is Not Automatic. It Must Be Learned; It Must Be Led.