Meeting Specifications Is Not Enough.

Without Theory, There Are No Questions.

It Does Not Happen All At Once. There Is No Instant Pudding.

Many People In Management Are Being Paid To Produce Waste.

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.