It Is Not Possible To Know What

Being Convinced One Knows The Whole Story Is The Surest Way To Fail.

Quality Is The Result Of A Carefully Constructed Cultural Environment. It Has To Be The Fabric Of The Organization, Not Part Of The Fabric.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?

Very Few Of The Great Leaders Ever Get Through Their Careers Without Failing, Sometimes Dramatically.