In A Change Effort, Culture Comes Last,

Valued Achievements Connect To People At A Deeper Level—and A Deeper Level Can Change Behavior That Is Generally Very Difficult To Change.

We Are Always Creating New Tools And Techniques To Help People, But The Fundamental Framework Is Remarkably Resilient, Which Means It Must Have Something To Do With The Nature Of Organizations Or Human Nature.

Many Years Ago, I Think I Got My First Insight On How An Incredibly Diverse Team Can Work Together And Do Astonishing Things, And Not Just Misunderstand Each Other And Fight.

Most People Don't Lead Their Own Lives - They Accept Their Lives

Producing Major Change In An Organization Is Not Just About Signing Up One Charismatic Leader. You Need A Group - A Team - To Be Able To Drive The Change. One Person, Even A Terrific Charismatic Leader, Is Never Strong Enough To Make All This Happen.