Valued Achievements Connect To People At A

This Is True Even In Organizations That Are Very Focused On Analysis And Quantitative Measurement, Even Among People Who Think Of Themselves As Smart In An Mba Sense. In Highly Successful Change Efforts, People Find Ways To Help Others See The Problems Or Solutions In Ways That Influence Emotions, Not Just Thought.

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.

Analytical Tools Have Their Limitations In A Turbulent World. These Tools Work Best When Parameters Are Known, Assumptions Are Minimal, And The Future Is Not Fuzzy.

People Are More Inclined To Be Drawn In If Their Leader Has A Compelling Vision. Great Leaders Help People Get In Touch With Their Own Aspirations And Then Will Help Them Forge Those Aspirations Into A Personal Vision.

Leadership Is Different From Management, But Not For The Reasons Most People Think.