A Leader Needs Enough Understanding To Fashion

Over The Years I Have Become Convinced That We Learn Best - And Change - From Hearing Stories That Strike A Chord Within Us ... Those In Leadership Positions Who Fail To Grasp Or Use The Power Of Stories Risk Failure For Their Companies And For Themselves.

Without Credible Communication, And A Lot Of It, The Hearts And Minds Of Others Are Never Captured.

The Central Issue Is Never Strategy, Structure, Culture, Or Systems. The Core Of The Matter Is Always About Changing The Behavior Of People.

In An Ever Changing World, You Never Learn It All, Even If You Keep Growing Into Your 90s.

Good Communication Is Not Just Data Transfer. You Need To Show People Something That Addresses Their Anxieties, That Accepts Their Anger, That Is Credible In A Very Gut-level Sense, And That Evokes Faith In The Vision.