Design Is The Last Great Competitive Advantage.

Facts Are Irrelevant. What Matters Is What The Consumer Believes.

I'm Not Proposing That You Let The Crowd Dictate, Or That You Work Hard To Fit In. Far From It. I'm Proposing That You Know The Impact Your Choices Are Having And Act Accordingly.

As Soon As We Associate Reading With A Test, We've Missed The Point.

The Media Wants Overnight Successes (so They Have Someone To Tear Down). Ignore Them. Ignore The Early Adopter Critics That Never Have Enough To Play With. Ignore Your Investors That Want Proven Tactics And Predictable Instant Results. Listen Instead To Your Real Customers, To Your Vision And Make Something For The Long Haul. Because That's How Long It's Going To Take, Guys.

Defending Mediocrity Is Exhausting.