Your Religion Is What You Do When

The Next Time You Face A Customer Who Has Every Right To Be Upset, Say Something Like This: 'i Don't Blame You For Feeling As You Do. If I Were You, I'd Feel Exactly The Same Way. What Would You Like For Me To Do?' These Are Magical, Healing Words, And You'll Be Surprised At How Reasonable People Become When They Believe You Are On Their Side.

I've Learned That It Doesn't Matter How Your Husband Squeezes The Toothpaste, The Important Thing Is How He Squeezes You.

Remember That No Time Is Ever Wasted That Makes Two People Better Friends.

Swallowing Angry Words Before You Say Them Is Better Than Having To Eat Them Afterwards.

You Can't Hide Broccoli In Your Glass Of Milk.