You Do Not Install Knowledge.

It Would Be A Mistake To Export Western Management To A Friendly Country.

For Quality: Stamp Out Fires, Automate, Computerize, M.b.o., Install Merit Pay, Rank People, Best Efforts, Zero Defects. Wrong!!!! Missing Ingredient: Profound Knowledge.

Retroactive Management Emphasizes The Bottom Line.

Management's Job Is To Know Which Systems Are Stable And Which Are Not.

A Goal Without A Method Is Nonsense.