When We Cooperate, Everybody Wins.

You Can Not Hear What You Do Not Understand.

Our Prevailing System Of Management Has Destroyed Our People. People Are Born With Intrinsic Motivation, Self-respect, Dignity, Curiosity To Learn, Joy In Learning. The Forces Of Destruction Begin With Toddlers - A Prize For The Best Halloween Costume, Grades In School, Gold Stars - And On Up Through The University. On The Job People, Teams, And Divisions Are Ranked, Reward For The Top, Punishment For The Bottom. Management By Objectives, Quotas, Incentive Pay, Business Plans, Put Together Separately, Division By Division, Cause Further Loss, Unknown And Unknowable.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.

If You Do Not Know How To Ask The Right Question, You Discover Nothing.

Innovation Comes From The Producer - Not From The Customer.