We Want Best Efforts Guided By Theory.

...a Person And An Organization Must Have Goals, Take Actions To Achieve Those Goals, Gather Evidence Of Achievement, Study And Reflect On The Data And From That Take Actions Again. Thus, They Are In A Continuous Feedback Spiral Toward Continuous Improvement. This Is What 'kaizan' Means.

To Copy Is To Invite Disaster.

Let Us Ask Our Suppliers To Come And Help Us To Solve Our Problems.

Management By Results Is Confusing Special Causes With Common Causes.

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.