Trust Resides Squarely Between Faith And Doubt.

The Leaders I Met, Whatever Walk Of Life They Were From, Whatever Institutions They Were Presiding Over, Always Referred Back To The Same Failure Something That Happened To Them That Was Personally Difficult, Even Traumatic, Something That Made Them Feel That Desperate Sense Of Hitting Bottom-as Something They Thought Was Almost A Necessity. It's As If At That Moment The Iron Entered Their Soul; That Moment Created The Resilience That Leaders Need.

Leaders Should Always Expect The Very Best Of Those Around Them. They Know That People Can Change And Grow.

Vision Animates, Inspires, Transforms Purpose Into Action.

Walt Disney, Of All People, Did A Good Job Of Describing His Own Netony. "people Who Have Worked With Me Say I Am 'innocence In Action,'" He Wrote. "they Say I Have The Innocence And Unselfconsciousness Of A Child. Maybe I Have. I Still Look At The World With Uncontaminated Wonder."

Find The Appropriate Balance Of Competing Claims By Various Groups Of Stakeholders. All Claims Deserve Consideration But Some Claims Are More Important Than Others.