The Strength Of The Computer Lies In

The Society Of Organizations Is New-only Seventy Years Ago Employees Were A Small Minority In Every Society.

What We Are Good At Comes Easy, And We Believe That Unless It Comes Hard, It Can't Be Very Good.

There Is No Reason To Believe That The People Who Staff The Managerial And Professional Positions In Our Service Institutions Are Any Less Qualified, Any Less Competent Or Honest, Or Any Less Hard-working Than The Men Who Manage Businesses. Conversely, There Is No Reason To Believe That Business Managers, Put In Control Of Service Institutions, Would Do Better Than The 'bureaucrats'. Indeed, We Know That They Immediately Become Bureaucrats Themselves.

Nobody In The World Is As Good At Making Decisions As The Japanese.

Organizationally What Is Required - And Evolving - Is Systems Management.