The Prevailing Style Of Management Must Undergo

The Customer Is The Most Important Part Of The Production Line.

People Care More For Themselves When They Contribute To The System.

A System Must Be Managed. It Will Not Manage Itself. Left To Themselves In The Western World, Components Become Selfish, Competitive. We Cannot Afford The Destructive Effect Of Competition.

Monetary Rewards Are Not A Substitute For Intrinsic Motivation.

The Greatest Waste … Is Failure To Use The Abilities Of People…to Learn About Their Frustrations And About The Contributions That They Are Eager To Make.